Roisin Monaghan Mortgage and Protection Advice - Complaints
Roisin Monaghan Mortgage and Protection Advice is a trading name of Roisin Monaghan who are an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Limited. First Complete Limited is authorised and regulated by the Financial Conduct Authority.
We are committed to providing a professional service to all our customers. If you are unhappy then we want to hear about it so we can try to put things right. With this in mind, we have the following complaints procedure in place.
You can make a complaint by any reasonable means including telephone, letter, or email. Our contact information:
- Write to: Roisin Monaghan Mortgage and Protection Advice, 26 Castle Villas, Cookstown, Co Tyrone, BT80 8JE
- Telephone: 077 9983 4817
- Email: info@rmonaghan.co.uk
If you prefer, you can also refer your complaint to PRIMIS directly using the following contact details:
- Write to: PRIMIS Mortgage Network, Customer Resolution Team, Ground Floor, Birmingham Business Park, B37 7YT
- Telephone: 0121 767 1139
- Email: complaints.solihull@primis.co.uk
You can also complain via the PRIMIS website:
- Website : https://www.primis.co.uk/privacy-notices/complaints
The same section of the above website contains more information about PRIMIS’ role in complaints handling and about how Appointed Representative relationships work.
26 Castle Villas, Cookstown BT80 8JE
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
- Most Buy-to-Let mortgages are not regulated by the Financial Conduct Authority
- Roisin Monaghan Mortgage and Protection Advice is a trading name of Roisin Monaghan who are an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Limited. First Complete Limited is authorised and regulated by the Financial Conduct Authority.
- The guidance contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK
- For services in sourcing the most appropriate mortgage for your needs, Roisin Monaghan Mortgage Advice charges a Fee of between £0 - £495 (typical fee for a standard mortgage is £300). This fee is dependent on the mortgage/ circumstances. The fee is payable on offer of the mortgage.
This website does not collect cookie data.
- Most Buy-to-Let mortgages are not regulated by the Financial Conduct Authority
- Roisin Monaghan Mortgage and Protection Advice is a trading name of Roisin Monaghan who are an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Limited. First Complete Limited is authorised and regulated by the Financial Conduct Authority.
- The guidance contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK
- For services in sourcing the most appropriate mortgage for your needs, Roisin Monaghan Mortgage Advice charges a Fee of between £0 - £495 (typical fee for a standard mortgage is £300). This fee is dependent on the mortgage/ circumstances. The fee is payable on offer of the mortgage.
This website does not collect cookie data.